IN THE SPOTLIGHT - READ MORE

Jessica Hehman – General Manager, Marriott’s Sea Pines Resorts

It is with great enthusiasm that I share my appointment as General Manager of Marriott’s Sea Pines Resorts on Hilton Head Island. With over 20 years of hospitality leadership experience across Marriott International and Marriott Vacation Club, I am honored to lead these three exceptional associations and continue our legacy of excellence in service, operations, and owner satisfaction.

Since joining Marriott Vacation Club in 2018, I’ve had the privilege of serving as Director of Operations at Marriott’s Barony Beach Club (3 years) and as General Manager at Harbour Point & Sunset Pointe (4 years). In these roles, I focused on elevating the guest and owner experience, driving operational performance, and fostering a culture of accountability and service excellence. Notable achievements include increasing Guest Satisfaction Survey scores by over 6 points, launching a Resort Experience Program that consistently outperforms regional benchmarks, and delivering strong financial stewardship with year-over-year increases in operating fund balances.

Prior to my time in Hilton Head, I held leadership roles at several flagship Marriott properties across the U.S., including the Sheraton San Diego Hotel & Marina and the Westin St. Francis in San Francisco. My background spans rooms operations, food and beverage, housekeeping, and guest services, with a consistent focus on team development, innovation, and data-driven decision-making.

I hold an MBA from the University of Virginia's Darden School of Business and dual bachelor’s degrees from the University of Illinois at Urbana-Champaign. I am also a Certified Manager of Community Associations and a Six Sigma Green Belt.

I look forward to continuing to partner with our Board and associates to deliver memorable vacation experiences, maintain the highest standards of quality and care, and ensure the long-term success of our resort community.

SEA PINES REMINDERS and NEWS

All Renters and Transient guests will be required to park in our Auxiliary lot. This lot is located at the entrance of our property, in the horseshoe parking area. The Monarch parking passes must be always displayed on the vehicle’s dashboard. Vehicles that are parked in a “Primary” spot without a “Primary” parking permit will be ticketed and/or towed and will incur a $250.00 fine per occurrence, which will be a personal charge assessed against the credit card on file for the registered occupant. Parking in fire lanes is strictly prohibited at all times; vehicles so parked are subject to towing. Read more here.

VILLA REFURBISHMENT PROJECT 

The adventure began as the refurbishment got underway in the Azalea (3800) in late November 2024 and Dogwood (3600) in January 2025. Your Board has worked diligently with the Marriott design and construction team as well as the Monarch site team to control costs while getting a big “bang for our buck”. The design theme boasts a casually sophisticated beach vibe with thoughtful consideration for comfort and safety. We have listened to owners who have expressed their thoughts at Owners’ forums and are happy to report that a desk will be brought back to the main bedroom, a coat rack in the entry and the television in the main living area will be put back to its original location. There will be several other improvements that we will address in future Spotlight messages as the villas are completed.

Full occupancy in the Azalea is complete and Dogwood will be completed in early February 2025. The refurbishment of the two remaining buildings will start early in 2026.

NEW SUNDECK

Elevate your stay with us and enjoy our brand-new Sundeck, where breathtaking views meet ultimate relaxation. Whether you're trying to unwind in our complimentary cabanas, socialize, or simply soak up the sun, our sundeck is the perfect spot to make the most of your time with us. We look forward to welcoming you! We are excited to share details about our new sun deck, highlighting our commitment to high-quality craftsmanship and design.

Scam Alert from the Beaufort County Sheriff's Office:

Please be aware that there have been recent reports of phone scammers impersonating members of the Beaufort County Sheriff's Office.

As a reminder, the Beaufort County Sheriff's Office will never call you and say:

·    You have a warrant for your arrest and you must pay a fine.

·    You missed jury duty and you must pay a fine.

·    You must give us all of your personal information, including your social security number, etc.

If you receive a phone call from someone claiming to be a Beaufort County officer or any other agency, don't hesitate to call the agency to verify if it’s real or a scam. As always, you can report scams to the Beaufort County Sheriff's Office by calling their non-emergency dispatch line at 843-524-2777. 

SOURCE:
https://www.seapinesliving.com/ 
Community Update | 7.25.2024